A Free Delighted Alternative

Delighted is a solid customer-feedback tool — but like most feedback platforms, its limits show up exactly when you're succeeding: more surveys sent means more bills, and more responses means more overage.

What Delighted does well

• Clean NPS and CSAT surveys
• Good dashboards
• Easy distribution

Where the limits bite

The pricing scales with volume. A product-led growth spike shouldn't mean a surprise invoice.

A flexible alternative

Falnive lets you build NPS, CSAT, and CES surveys as forms — with unlimited forms and unlimited responses. You can run a continuous feedback program without watching a response counter or negotiating enterprise tiers.

When to consider switching

If feedback is a core, ongoing part of your product rather than a quarterly project, an unlimited model fits better than per-response pricing. Falnive is built for exactly that.